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FishNet Support and Consulting Rates

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FishNet Third Party Software and Hardware Support Policy

Internet Hosting Service Support Policy

FishNet Internet Access Service Support Policy

Acceptable Use Policy (AUP)

FishNet Support and Consulting Rates

This policy defines FishNet service charges for support and consulting. This policy was published March 4, 2001.

LAN and PC Service

(includes onsite LAN service, PC service for either hardware or software, in the Dallas/Fort Worth metroplex)

  • Office Hours:
    • $85.00/hour if service is paid when performed
    • $95.00/hour if service is invoiced to the client

  • Emergency Service (outside normal office hours):
    • $115.00/hour if service is paid when performed
    • $125.00/hour if service is invoiced to the client

Internet Configuration Telephone Consulting

(except for initial service configuration, includes telephone consulting for client hardware and software for Internet LAN or dialup access configuration, e-mail client software, FTP client program, HTML editors, modem firmware updates, or other such Internet configuration related service)

  • Office Hours:
    • $75.00/hour

  • Emergency Service (outside normal office hours):
    • $100.00/hour

HTML Consulting

(includes HTML funtionality consulting and contracted modifications to client Web pages)

  • Office Hours:
    • $75.00/hour

  • Emergency Service (outside normal office hours):
    • $100.00/hour

General Software or Service Design Consulting

  • Office Hours:
    • $125.00/hour

  • Emergency Service (outside normal office hours):
    • $175.00/hour

FishCart Consulting

(includes FishCart installation, configuration, design and modification consulting)

  • Office Hours:
    • $135.00/hour

  • Emergency Service (outside normal office hours):
    • $195.00/hour

Security Consulting

(includes client and server security concept consulting, VPN design and implementation, system security configuration consulting, intervention in attack or hacking cases)

  • Office Hours:
    • $150.00/hour

  • Emergency Service (outside normal office hours):
    • $200.00/hour

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FishNet®, Inc. P.O. Box 940451 Plano, Texas 75094-0451  972.669.0041  866.529.1843  webmaster@fishnetinc.com